technology

Here’s how to fix them

 

If you are faced with multiple apps suddenly crashing on your recent Samsung phone, you are not alone. This afternoon US time reports from dozens and then hundreds of Samsung subreddit users began to arrive, complaining that applications on their phones are constantly and seemingly accidentally crashing. This causes severe headaches.

Users of latest Samsung phones—Galaxy S20 and S21, Note 20, A50 and A70 series, among others, appear to have been hit hardest. There are scattered reports that the same problem occurs with Pixel, Motorola and OnePlus, although these could be occasional issues not related to the underlying issue. Some older Samsung devices, including one J7, have reported similar issues. Application crashes are not limited to any particular subset: applications with more or less any functionality from any developer crash repeatedly and without warning.

Several users reported success using a relatively simple method: uninstalling the latest Android System Webview, a small tool that allows apps to display a web page using Chrome without leaving the app. It is used in a variety of ways, including logging in securely and viewing support documentation. Reddit user / u / WatfordHert spoke in detail about his methodwhich is pretty simple.

How to fix recent app crashes

To use the WatfordHert method, go to the main Android settings menu, then tap Apps & Notifications (just Apps on some phones). Find Android System Webview in the list and tap it. (If you don’t see the app, check the three-dot menu and click show system apps.) Not disable the application.

Tap the three-dot menu in the upper right corner of the screen, then select Uninstall Updates. This will not completely uninstall Android System Webview – this is an important component and many applications will stop working without it. Instead, it will uninstall the updates installed from the Play Store and restore them to the version that came with your phone. It’s not perfect, but it’s better than having a phone that can’t run for thirty seconds without an app crashing.

Click “OK” on the warning that appears and you’re done. If you still see persistent app crashes, try restarting your phone.

We cannot personally test this method on all affected phones, but several Reddit users report that it works for them. Hopefully, and assuming this is an Android System Webview issue, a further update will fix the issue soon. If you see the app crash issue coming back, try repeating the steps above – the Play Store may have automatically updated the app without alerting you.

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